About us

Welcome to SpinsHouse Casino. We’re a UK-focused online casino offering a large selection of games, clear player protections, and straightforward payment and support options. You can play on desktop or mobile, choose from thousands of slots and live dealer tables, and manage your play with built-in responsible gambling tools.

Our Licence and Regulation

We operate under a UK Gambling Commission Remote Casino Licence (000-080123-R-334455-001) for players in the United Kingdom. That licence means your play with us is governed by UK law and UKGC rules on fairness, player fund segregation, anti-money-laundering checks, and responsible gambling. For international operations we also reference Curaçao eGaming, but UK players are accepted and protected under UKGC conditions.

Signing Up and Account Verification

Signing up is quick. Visit our UK site, tap “Join Now,” complete the registration form with your name, date of birth (you must be 18+), UK address, email and phone, accept terms, and confirm your email. You can deposit and play immediately, but KYC verification is required before your first withdrawal and may be requested at any time.

KYC documents typically include a passport or photocard driving licence, a recent utility bill or bank statement as proof of address, and sometimes proof of payment method. Full verification usually completes within 0–24 hours once documents are uploaded.

Games and Providers

We offer over 4,000 titles across slots, table games, jackpots and live casino. Popular slot examples include Book of Dead, Starburst, Mega Moolah, Mega Fortune and Divine Fortune. Live and table offerings include Blackjack Classic, European Roulette, Lightning Roulette and Monopoly Live.

Games come from leading studios via Groove Gaming aggregation and direct integrations, including NetEnt, Evolution, Red Tiger, Pragmatic Play, Big Time Gaming, Red Tiger and many others. Virtual games use certified RNGs and are independently tested by recognised labs.

Welcome Offers and Promotions

Our UK welcome package is tailored for new players and presented in GBP. First deposit: 100% match up to £100 plus 50 free spins on Book of Dead (minimum deposit £10, 35x wagering on bonus and free spin winnings). Second deposit: 50% up to £200 with code SPIN50 (minimum £10, 40x wagering). Third deposit: 25% up to £300 with code HOUSE25 (minimum £20, 35x wagering).

Bonuses have clear terms: wagering requirements typically range between 30x–40x, free spin winnings fall within the stated playthrough rules, and a maximum bet limit (usually around £5) applies while bonus funds are active. Game contribution weighting applies (slots generally 100%, table and live lower or excluded). Exact conditions are shown with each promotion.

Recurring Offers and Loyalty

We run recurring promotions such as a Weekly Reload (example: 50% up to £100 with code MONDAY50), weekend free spins, Game of the Week bundles, and weekly cashback. Cashback is calculated weekly (Monday–Sunday) and credited on Sundays, typically around 10% on net losses subject to minimums and caps.

Our VIP Club has Bronze, Silver, Gold and Platinum tiers. You earn points through real-money wagers and can redeem points for bonus funds, spins, vouchers and other rewards. Higher tiers bring faster withdrawals, bespoke offers and a personal account contact for eligible members.

Payments and Withdrawals

Deposit methods for UK players include Visa and Mastercard debit cards, PayPal, Skrill, Neteller, Paysafecard, Open Banking, Boku and, in some cases, Bitcoin. Minimum deposits are generally £10–£20 and deposits are processed instantly for cards and e-wallets. We do not charge deposit fees.

Withdrawals are made to verified debit cards, e-wallets and bank transfers. A minimum withdrawal of £100 and a monthly cap of £5,000 apply. Our finance team aims to process withdrawals within 0–24 hours; e-wallets can receive funds within 0–24 hours, cards within 1–3 business days, and bank transfers up to 5 business days. We do not impose withdrawal fees; third-party bank or card charges may still apply.

Key Terms to Know

Only one account per person, household and IP is permitted. Deposit limits and responsible gambling settings can be set from your account. Bonuses are subject to wagering requirements, maximum bet limits while bonus funds are active, and game exclusions or contribution weightings. Large wins above the monthly cap are paid in instalments unless alternative arrangements are agreed with our team.

Mobile Experience and Apps

Play with a fully responsive mobile site or via our dedicated apps for iOS and Android. The app supports biometric login where available, push notifications for offers, and quick access to games and cashier functions. Registration, deposits, KYC uploads and bonus activation are all available on mobile.

Security and Fair Play

We use bank-level SSL encryption (TLS 1.2 or higher) to protect your data and transactions. Our RNG-powered games are independently tested by recognised auditors and RTP information is available for individual titles. Live casino fairness is overseen through regulated studios and licensed providers.

Support

Customer support is available via 24/7 live chat and by email for document follow-up or more complex matters. We also offer telephone support during core UK hours. For email contact use [email protected]. Our aim is to resolve most queries quickly and clearly.

Responsible Gambling

Your safety is important. You can set daily, weekly and monthly deposit limits, loss limits, session reminders, time-outs and long-term self-exclusion (from six months and up). We link to external UK support services such as GamCare, GamStop and tools like Gamban to provide additional help when needed.

What Makes Us Different

• Large, multi-provider library of 4,000+ games with strong live and slot coverage.
• UKGC-licensed operations for UK players with segregated player funds and clear compliance practices.
• Mobile-optimised play, fast support and a range of payment options commonly used in the UK.
• Ongoing promotions, a structured VIP programme and transparent bonus terms.

Things to Be Aware Of

• Minimum withdrawal is £100 and a monthly withdrawal cap of £5,000 applies.
• Bonuses carry wagering requirements and maximum bet limits—read each promotion’s terms before opting in.
• We focus on casino products and do not currently offer sports betting.

We launched in 2024 and are operated by Spins House Ltd. If you have questions, want help with your account, or need support relating to responsible gambling, contact us at [email protected]. We’re here to help you enjoy your games safely and fairly.